Privacy Policy
Goldwood.pt undertakes to protect the personal data of its website users, as well as the confidentiality of the information provided, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27 2016 (European Data Protection Regulation) repealing Directive 95/46/EC and applicable from May 25, 2018.
Browsing the Goldwood.pt website and registering as a customer in the online store presuppose understanding and acceptance of this Privacy Policy.
Who are we?
Goldwood.pt appeared on the market in 2004, with the mission of providing happiness and well-being to all pets. It was the first Portuguese online petshop, standing out from the outset for the enormous diversity of products and brands, always with the aim of providing the right nutrition and accessories for each animal, at a fair and affordable price.
Today, Goldwood.pt is the market leader, working daily to maintain high levels of customer satisfaction.
In addition to thousands of products for dogs, cats, birds, rodents, fish and reptiles, from the main brands in the Pet area, Goldwood.pt also offers services dedicated to animal care (baths, clippings, veterinary appointments). With an online store to be delivered throughout Europe, Goldwood.pt also has: physical stores, located in the central area of Portugal (Leiria) and a resale warehouse for distributors, shopkeepers, creators and individuals of mass consumption.< /p>
Order at goldwood.pt, enjoy the best prices and receive wherever you want. It's easy, fast, comfortable and safe.
Legal notices - Identification of the data controller
The processing of your personal data is the responsibility of:
Goldwood.pt – Trade in products for animals, Lda.
Rua do Centro, N.º2, Caldelas, Caranguejeira
2420-060 Leiria, Portugal
Online accommodation: https://Goldwood.pt.pt
For any additional information about any content (image, text or video) or functionality of our website, send us an email to: [email protected]
Data protection
The personal data existing in the various computer systems and databases of Goldwood.pt were collected through contractual relations and professional interventions with its customers. These will be used simply for the purposes mentioned above and for sending promotional and informative campaigns via email.
According to legal and regulatory provisions, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (European regulation on data protection), the user has the right to access, rectification, deletion and opposition for legitimate reasons, as well as the right to be forgotten and the right to portability of your personal data. You can exercise your rights by sending an email to: [email protected]
Goldwood.pt guarantees that your personal data will not be transferred or sold to another company.
The conservation of your personal data will be carried out for the period necessary for the provision of services, invoices and compliance with legal obligations.
What personal data is protected?
Currently, Goldwood.pt collects essential personal data in order to carry out effective communication with its customers and guarantee increased satisfaction with its services. Namely:
- Name: essential to identify the customer and the related order.
- Address: essential for sending goods.
- E-mail: essential to identify the customer account and contact the customer in case of need; essential for sending order summary and order status updates.
- Telephone Contact: essential to inform or request specific information about the order; essential for the carrier to get in touch to advise of delivery.
How do we protect your data?
Your personal data are stored in a virtual space, where the person responsible for the database and the people destined to use it have access.
No additional techniques will be used to obtain your personal data and extraordinary information. In addition, Goldwood.pt guarantees that it does not change or modify your personal data in our database.
This website has implemented security policies and technical measures in order to protect your data. These applied measures prevent unauthorized access, improper use, unauthorized modification and unlawful accidental destruction or loss.
Management of Personal Data
Your personal data will only be collected with your unequivocal consent. ívoco and its use is intended only for communication between consumer and company, and for sending email marketing campaigns.
Copyright
The contents, images and videos on this website were produced internally or using a third party company. It is essential to reflect that any modifications or full copy of this website will be condemnable. In this sense, it should be noted that Goldwood.pt is fully protected by Portuguese and international law on data protection, copyright protection and intellectual property protection.
If a full or partial copy of this website is found, Goldwood.pt will use all means and tools available to condemn the infractions. Furthermore, it reserves the right not to accept campaigns or advertisements from third-party companies.
This company may enjoy the right to modify any texts, images or videos on the website, whenever it deems appropriate or desirable.
Email Marketing
By registering at the Goldwood.pt online store, customers are automatically subscribed to receive periodic marketing communications about products and services, campaigns, promotions and special offers. By signing up to receive our newsletter, the user is giving consent for the use of their data to receive marketing campaigns carried out by Goldwood.pt. If you do not wish to be contacted for these purposes, the customer may unsubscribe from the newsletter by clicking "unsubscribe" in the respective fields, at the bottom of the newsletter. If you prefer, the user can request the cancellation of the newsletters by sending an email to: [email protected]
In reinforcement of the principle of transparency in the processing of personal data and communications with the customer, Goldwood.pt allows the user to modify the data provided and the data processing permissions granted for each one at any time. of the stated purposes. To do so, you must send an email to: [email protected], indicating the data and permissions that allow updating.
The databases used to send e-mail marketing are owned by Goldwood.pt and will not, at any time, be transferred to third parties.
Link Systems
The link system being used on the website (internal and external links) aims to facilitate and improve navigation and better direct the user to what he needs. This company cannot assume, at all, any type of responsibility for problems resulting from external links.
What are cookies?
When you consult our website, information relating to your navigation may be recorded through "Cookies" files installed on your device (computer, tablet, smartphone, etc.). These cookies allow us to offer you personalized offers, adapted to your interests, but also to improve your browsing experience. When you browse the site for the first time, we ask for your permission to install cookies.
Cookies Used
Goldwood.pt uses a set of cookies in order to allow a better performance and experience for the user. Each stored cookie is unique and contains anonymous information. Thus, cookies have the main function of determining the usefulness, interest and number of users who visit our website, in order to allow faster and more efficient navigation, eliminating the need to enter repeated information.
Goldwood.pt currently uses the following cookies:
- Strictly necessary cookies: allow the user to browse the website and use its applications, as well as access security areas of the website.
- Analytical cookies: allow the company to be aware of some informational data so that it can improve the performance of its website.
- Advertising cookies: allow targeting marketing campaigns carried out according to the interests of each user. In addition, they limit the campaign and help measure the effectiveness of the campaign.
The acceptance or deactivation of cookies can be carried out at any time. However, it is essential to be aware that this deactivation will create some navigation and graphic consistency problems. We warn that browsers store cookies and in turn some personal data for which we cannot assume any responsibility.